Info
This AI-powered call management system is here to simplify your work by handling customer questions, business tasks, and connections for you. With Echowin, you can save time and focus on running your business while knowing your call management is in good hands.
Echowin uses full natural language understanding, which means it can understand the way your customers speak, naturally. Our system provides efficient and friendly conversations guaranteed to delight your customers. With Echowin, you'll never miss a potential customer thanks to its ability to take multiple calls simultaneously and its 24/7 availability.
Echowin also allows you to input any information about your business into our online portal, which uses freeform text. This means that Echowin's AI-powered agent will understand your business just like a human would so it can answer any of your customer's queries. With Echowin you'll never miss a beat and stay informed about your customer's needs and concerns.
Main Features
- AI-Powered Call Management
- Full natural language understanding
- Personalized AI responses for every scenario
- Fully automated
- Advanced understanding
- Live call transcripts
- Custom greetings
- Cloud-based
- 24/7 availability
- Parallel call handling
- Custom business phone number
- Extensible with applications
- Transfer to human
- Custom voice (coming soon)
- Business analytics
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